FAQ
LIST OF TOPICS COVERED
- TRANSFER Airport-Hotel- Airport
- ARRIVAL TO BUDAPEST & BUDAPEST HOTEL
- FLIGHT ISSUES – DELAY & MISSED FLIGHT
- Evening Programme Cancellation due to late arrival (07/09-SEPT)
- PACKING LIST & DRESS CODE
- COMMUNICATING with your Wines of Hungary (WOH) Hosts
- BUDAPEST HOTEL & FLIGHT INFORMATION
- USEFUL GENERAL PHONE NUMBERS
- SPECIAL REQUESTS
- STUDY TOURS
- BUDAPEST Optional Evening Experiences (07/09/13-Sept)
- BUDAPEST AGENDA (10-11-SEPT)
- MEDIA WALKING TOUR (11-SEPT morning) – For Press & Educator Guests
- BUDAPEST WINE FESTIVAL (11-SEPT evening) – Optional programme
- MEDICAL ASSISTANCE
- BANK CARDS/CASH
- VFAIRS Event Application
TRANSFER Airport-Hotel- Airport
Dates when transfer service is provided: 06-14 September, on all other dates transfer from/to airport are to be arranged at your own cost
Upon arrival to Budapest, look for a host/ess with a BOR 2025 Hungarian Wine Summit sign in the arrivals hall, they will guide you to a driver who will take you to the Mercure Budapest City Center hotel (unless otherwise discussed).
Upon departure from Budapest, Judit BENKE has already sent you or will be sending you detailed information on when your transfer leaves from the hotel – guests will be grouped to ensure departure from the hotel approximately 3 hours prior to their flight departure time.
Judit BENKE (hospitality@lounge.hu) has been in contact with every guest regarding their transfers – she will be on standby, if your host/ess at the airport has difficulties connecting with you
ARRIVAL TO BUDAPEST & BUDAPEST HOTEL
Mercure Budapest City Center Hotel – 1052 Budapest, Váci utca 20. Location
Check-in: from 15:00
Check-out: until 12:00
Breakfast: 6:30-10:00 AM
A’ la carte restaurant WineStone City Center
Opening times 10:00-22:00
Menu: https://winestone-citycenter.hu/en#menu
Hotel Check-In Information
Hotel Check-in administration can be completed upon arrival to the hotel
Access to your room: by default at 15:00
Earlier access to your room is subject to availability on the day of your arrival and has an additional cost, to be paid by the guest if requested (check-in until 8:00 am – 175EUR, from 8:00 to 15:00 10EUR/hour but only if there are available rooms). Please, inform Judit BENKE at hospitality@lounge.hu if you wish to check-in earlier, they will assist you, but the service is subject to availability
Luggage room: You can of course drop off your luggage, and enjoy the city until 15:00 on the day of your arrival
A deposit of 50 EUR by credit card or cash needs to be made at check-in, to ensure all costs that are incurred in additional to the hotel stay and breakfast are covered by the Guest (e.g. mini bar consumption). After check-out the 50 EUR amount will be unlocked in 1-2 days. Generally accepted cards are: VISA, Mastercard
FYKA Wines of Hungary covers the cost of your hotel room and breakfast – all other costs are to be paid by the Guest.
Wines of Hungary Event Check-In
A member of the Wines of Hungary team will welcome guests in person on the main arrival days of 07-Sept and 09-Sept in the Hotel Lobby
07-Sept 15:00-17:00
They will register your arrival, and hand you your badge and a participants’ pack
BADGE – please have it with you at all times during the event
PRINTED Event Journal – please bring it with you to all daytime trade events and study tours, as it contains all key information about the event and is a great place for all your notes about the great wines and wineries you will discover
FLIGHT ISSUES – DELAY & MISSED FLIGHT
What should I do if my flight is DELAYED?
We will be made aware of possible delays by the travel agency. Also please connect with Judit BENKE hospitality@lounge.hu to communicate next steps.
What should if I MISS my flight?
If you miss your flight because it was impossible to reach, please contact the Airline’s customer service desk. If you miss your flight by your own mistake, please contact the Airline’s customer service desk. Also please connect with Judit BENKE hospitality@lounge.hu to discuss next steps, and see if/how new tickets could be issued.
EVENING PROGRAMME CANCELLATION due to late arrival (07/09-SEPT)
If your flight arrives to Budapest Airport after 18:00 on 07-Sept or 09-Sept, you unfortunately won’t be able to join any optional evening experience groups, we have had to cancel the programme for you.
In this case, a sandwich dinner will be provided in your hotel room.
If you wish to explore other dinner options, feel free to do so (at your own cost).
PACKING LIST & DRESS CODE
Dress code: Business casual for the Budapest events on 10-11 September
On the study tours wear whatever you are comfortable in as you will have very insightful, but long days.
Swimsuit & slippers & personal towel – especially if you registered for the Spa & Bubbles programme, while some wine region hotels also have wellness facilities you may be able to enjoy depending on the group’s schedule!
Closed comfortable shoes for walks in the vineyards, cellars… even mangalica farms!
Weatherproof jacket/coat for chilly September evenings and rainy days
Umbrella – We have a saying that it always rains on the week of the Budapest Wine Festival – hopefully not this time!
Business cards – while we will be using the vFAIRS mobile app to connect, it is still a good idea to bring plenty of “classic” business cards
COMMUNICATING with your Wines of Hungary (WOH) Hosts
General schedule information:
summit@bor.hu
Anna GÉZÁRT anna.gezart@bor.hu / Whatsapp & Phone: + 36 30 944 7338
Flights & Budapest Hotel Information: Judit BENKE (hospitality@lounge.hu)
During the Study Tours – contact your WOH Host, see list below:
| Your Guide | WOH Host Name |
WOH Host Phone Number |
|
| Group 1 – Tokaj-Eger | Ágnes HERCZEG | Eszter NAGY | + 35 30 583 9509 |
| Group 2 – Eger-Tokaj | Gábor TAMÁS | András GYŐRFFY | +36 30 997 0186 |
| Group 3 – Szekszárd-Villány | Csilla SEBESTYÉN | Nikolett GARAI | + 36 30 583 2974 |
| Group 4 – Balaton | Péter BLAZSOVSZKY | Csaba ERDÉLYI | +36 30 013 7009 |
| Group 5 – Budafok-Pannonhalma-Sopron-Etyek | György ORODÁN | Patrícia KESZLER | +36 30 013 7378 |
| Group 6 – Tokaj-Eger | Gergely SOMOGYI | Zita LÉTAY | +36 70 287 8282 |
| Group 7 – Szekszárd Villány | András HORKAY | Nikolett GARAI | + 36 30 583 2974 |
| Group 8 – Balaton (South and North Balaton) | Péter BLAZSOVSZKY | Csaba ERDÉLYI | +36 30 013 7009 |
| Group 9 – Somló-Csobáncs-Balaton | Anna GÉZÁRT | Eszter NAGY | + 35 30 583 9509 |
| Group 10 – Budafok-Pannonhalma-Sopron-Etyek | Boglárka ÁDÁM | Zsuzsanna KOROM | +36 30 583 2931 |
USEFUL GENERAL PHONE NUMBERS
Emergency: 112
Police: 112
Ambulance: 104
Fire department: 105
Taxi: use one of the following applications:
Uber
Bolt
Hotel Mercure reception: +36 1 485 3100
SPECIAL REQUESTS
Is dinner provided if my flight arrives late in the evening/at night?
If your flight arrives to Budapest Airport after 18:00 on 07-Sept or 09-Sept (or other evenings), you unfortunately won’t be able to join any optional evening experience groups.
In this case, a sandwich dinner will be provided in your hotel room. If you wish to explore other dinner options, feel free to do so (at your own cost).
Is lunch provided on my arrival day?
Lunch is not provided by default. Drop off your bags at the Mercure Hotel and enjoy your free hours in Budapest, before your Hungarian Wine Summit experience begins.
Your programme on the arrival day (by default 07-Sept of 09-Sept) starts in the evening, with an optional evening experience and dinner (if you have registered to attend one).
Hotel Laundry Service / Coin Laundry
The Mercure Hotel does have a laundry service (to be used at your own cost)
Coin laundry: if you wish to wash your laundry yourself, the closest coin laundry is 11 minutes away by walking from the hotel: Bubbles Önkiszolgáló mosoda – Self-service laundry – VI. Paulay Ede utca. 1016 Budapest, Paulay Ede u. 3. Location: https://share.google/HwnjJDO0rjXjrKceI
STUDY TOURS
Study Tour Groups – Departure (08/12 Sept) & Arrival (09/13 Sept)
7:30-7:45 Meeting in Hotel Lobby
8:00 Departure of the groups by bus from Budapest
18:30 Latest arrival back to the Mercure Hotel
Study Tour information in the vFAIRS app
Check the detailed itinerary with planned timing in the vFAIRS app under “Main Agenda”
The website contains the general list of venues you will visit: https://summit2025.bor.hu/programmes#study-tours
Hotel Change between Budapest and Study Tour days
Please note, you need check-out of your Budapest hotel room on the morning of each study tour (08 Sept and/or 12 Sept mornings)
Upon arrival back to Budapest, you go through a fast track check-in (09 Sept and/or 13 Sept evenings) (if applicable), in time to reach the 19:00 departure time of the evening experiences.
Large luggage you do not need for the 2-day study tours can be stored safely in Deak room on the 2nd floor of Mercure Budapest City Center, dedicated to the guests of HWS while you are travelling outside of Budapest. Be sure to drop off your bag first, and check out only after, because you need your hotel room key card to access the Deák room too.4. Study Tour – Hotel & Breakfast in the wine regions
On the study tours, accommodation is automatically reserved in the wine regions for the nights of 08 September and/or 12 September (if applicable).
For some study tours the group is split between 2 different hotels (Group 1 Tokaj, Group 6 Tokaj, Group 7 Villány) – your WOH host will advise, which hotel you are staying at exactly.
Breakfast is served from 7:00 at most of the wine region hotels.
Your Guide and WOH host will advise on the exact departure time from the hotel on Day 2 of your study tour.
BUDAPEST Optional Evening Experiences (07/09/13-Sept)
Schedule
18:30-19:00 Gathering in the Hotel Lobby
19:00 Departure to the side event programmes by bus/walking/public transportation
23:00-24:00 Dinners will end in the late evening, so be sure to bring a warm coat/jacket along to your evening programme
OPTION to return back to hotel with your guide and event manager – or stay out in the city, and arrange your own transportation back to the hotel (at your own cost)
If your study tour group’s arrival is delayed on 09/13-September, a WOH host will wait for you in the Budapest Mercure Hotel and accompany you to join the appropriate group.
Group assignments
Click here to see the combined table of Study Tour & Evening Group assignments (Updated: 05-Sept)
Some registrations on 07-Sept & 09-Sept had to be cancelled due to late arrivals.
The Evening Experiences groups are the following (note there are numerous double groups per programme):
| Sunday 07-Sept | Tuesday 09-Sept | Saturday 13-Sept |
| Wine Bar Hopping #1 | Wine Bar Hopping #1 | Wine Bar Hopping |
| Wine Bar Hopping #2 | Wine Bar Hopping #2 | Spa (bus) |
| Spa (bus) | Spa (bus) | Wine & Chocolate (bus) |
| Street Food | Street Food #1 | Street Food #1 |
| Natural Wine | Street Food #2 | Street Food #2 |
| Natural Wine #1 | Natural Wine Discovery | |
| Natural Wine #2 |
Spa & Bubbles – What to prepare?
Swimsuit, slippers, regular towel are mandatory and are not provided! No need to wear a swimming cap.
You CAN NOT purchase swimsuit, slippers, and towel at the bath
You CAN rent a terry bath towel (1300 HUF/towel – to be paid on the spot by the Guest if requested)
Sauna towels, shower gel, shampoo are provided free of charge.
Allergen considerations at the Evening Experiences
We were not able to take allergen information/dietary restrictions into account when arranging the wine bar snacks during the first part of the evening experiences. Please consult your group’s event manager if you are uncertain about any of the foods proposed.
Intolerances/dietary restrictions were paid careful attention at each dinner location – please be sure to signal to your guide and event manager, if you have indicated special dietary needs in your event registration.
BUDAPEST AGENDA (10-11-SEPT)
View the full programme on the website and in the VFAIRS application under “Main Agenda”. Below is a summary of key schedule times.
Wednesday 10 Sept | BUDAPEST Discovery Day
Venue: Pesti Vigadó (1051 Budapest, Vigadó tér 2.) – 6 minutes walking from the Hotel
9:00-10:00 Registration
10:00-16:00 Masterclass Sessions
17:30-18:00 Meeting in the Hotel Lobby
18:00 Departure for Gulyás Party by bus from the Hotel – Evening programme for All Guests.
19:00- Gulyás Party
22:00 Earliest departure to the city by bus
23:00 Latest departure to the city by bus
Thursday 11 Sept | Budapest Deep Dive Day
Venue: Pesti Vigadó (1051 Budapest, Vigadó tér 2.) – 6 minutes walking from the Hotel
9:00-13:00/14:00-16:00 For Buyer Guests: B2B Meetings & Tasting Zone
9:00-13:00 For Media Guests: Budapest Walking Tour
13:00-14:00 Lunch – All Guests
14:00-16:00 For Media Guests: Tasting Zone
18:00- Budapest Wine Festival (Optional – according to prior registration – see details below)
MEDIA WALKING TOUR (11-SEPT morning) – For Press & Educator Guests
Let the route be a surprise!
8:30-9:00 Meeting in the Hotel Lobby
9:00-13:00 Walking tour
Your WOH hosts: Eszter NAGY, Kata BALATON
BUDAPEST WINE FESTIVAL (11-SEPT evening) – Optional programme
17:30-18:00 Meeting in the Hotel Lobby
18:00-18:30 Departure by bus to the Dinner venue
18:30-19:30 Dinner at VarjúVár restaurant
19:30 Walk up to the Budapest Wine Festival
Stay as long as you like!
10 coupons will be provided to enjoy a tasting at the stands of our winery partners – explore at your own speed!
Further consumption at winery stands and vendors is to covered at your own cost. The event is cashless, so you can pay by contactless Mastercard/Visa cards, or request an event specific top-up card (FestiPay).
We will have Wines of Hungary VIP base to refresh and grab a coffee before you continue on to the next wine. Your WOH hosts will be able to assist you throughout the evening.
24:00 Closing hour of the festival
Transportation back to the hotel is not arranged. Grab a taxi, or simply take a magical nighttime walk across the Danube, whenever you feel like returning back to Pest.
MEDICAL ASSISTANCE
In Budapest: contact the WOH organizers or the hotel reception
On the study tours: reach out immediately to your Guide or WOH host
Special Medicine Storage – please let us know by sending an email to summit@bor.hu, if you have any medicine that needs special storage conditions (e.g. in fridge)
BANK CARDS/CASH
What definitely works: VISA, Mastercard. Contactless cards are very widely accepted, but if you want to buy a peach from a local vendor at the market – it’s a good idea to have a some cash on hand.
American Express is usually NOT accepted
The currency is Hungarian Forints (HUF) – it is best to exchange money in the city center (not at the airport). The most convenient currencies to exchange to HUF are EUR and USD. Do go to an official exchange office/hotel/bank, or withdraw cash from an official bank ATM (OTP, K&H, UniCredit, Raiffeisen etc.).
Cash Converter ATMs charge very high fees – avoid them if possible.
VFAIRS Event Application – To be Downloaded by All Guests
QR code registration for all events: We will need All Guests to have this app installed and be logged in, as we will use it to complete QR code registration upon your arrival to each event
Please download the MOBILE application from the AppStore/Google Play store by looking for “vFAIRS” (the app only works well on mobile phone!)
Login email is the one you registered with. Password – if you don’t remember the password you registered with, just hit “Forgot password?”
Check the vFAIRS guide sent by email to learn about how to use the app, it allows you to:
Check the Main Agenda and add your own programmes to your personal schedule to then view them under My Events
Check the full Attendee List (search by country, guest profile)
Chat with all other Guests, Winery Representatives and WOH team members
Live Feed – Follow others and post about your experiences.